In many ways, the tourism industry we see in Seychelles today has been shaped by the work they did at the time.
Fortunately, today, the industry and air travel have come a long way and remote destinations are more accessible than ever before. As a more diverse client base has flooded the destination, the need for DMC services to help manage and assist growing numbers of clients from multiple countries and backgrounds, speaking multiple languages and seeking different experiences, is more crucial than ever before.
How do you feel that Mason’s Travel is now Seychelles’ top DMC after 50 years, and what will you describe as your biggest achievement?
AMason: We feel both incredibly proud and incredibly grateful to have reached the 50-year mark as a company: grateful for decades of support from our partners and clients, both local and international – and most especially from our team. And proud to work with some of the most talented, committed, and passionate people in the tourism industry.
We also cherish the role we have been able to play in the success story of our local partners. When we began working with them in the 70’s, 80’s and 90’s, many of them had small car hire businesses or simple guest houses – and are now some of the biggest players in the industry. It’s very rewarding to know that Mason’s Travel has been a part of their journey as they have become successful in their own right.
KMason: One of the things I am most proud of – has been the professional development of hundreds of Seychellois over the years, many of them young women. Some have spent most of their careers working and growing with Mason’s Travel. Many others have taken the skills that they learned with us and have gone on to start their own businesses, pursue their own dreams and contribute to the growth and development of Seychelles.
I’m also especially proud that, after all these years, Mason’s Travel has kept its reputation (globally) for authenticity, integrity, deep local knowledge and outstanding personal service. These qualities are timeless and are testament to the excellent people that we work with. These values have been the foundation of our success of the last 50 years, and will stand us in good stead for the next 50.
What is next for Mason’s Travel?
KMason: We’re committed to developing new markets and to broadening our portfolio – to working with new properties and new overseas partners, to make sure we can offer our clients the most diverse and authentic experiences available in the destination.
AMason: It’s notoriously difficult to predict what will happen next in the travel industry – this industry doesn’t exist in a vacuum and is incredibly sensitive to the influences around it: there are changing technologies, changing political climates and changing purchasing behaviours, to name just a few. But that is what makes it such an interesting industry to work in. Looking forward, I’m excited to see how Mason’s Travel will respond to those challenges, and the creative solutions and inspired innovations our team will meet them with.
Over the years, Mason’s Travel has also become so much more than just a DMC – we’re now a dynamic group of operations, including Mason’s Xchange, Mason’s Air and our three hotels: Denis Island, CaranaBeach and Indian Ocean Lodge. I’m looking forward to some exciting developments at these properties and to hopefully adding a few more enticing, authentically Seychelles businesses – built by Seychellois – to the group in the next few years.
Originally published by TODAY in Seychelles on Wednesday, 28 September 2022. Subscribe to receive Seychelles latest news delivered daily to your inbox: todayinseychelles.com