Cancellation Policy

RESPONSIBILITY:
MASON’S TRAVEL (PTY) LTD. Victoria, Mahé, Seychelles, operator of the tours herein outlined, its subsidiaries and/or its associated agents act as agents only for all services and disclaim any and all liability for property loss or damage, including any and all damages arising out of water damage to property as a result of conveyance which involves wet landings, and/or any and all damages resulting from death or personal injuries, including loss of services, which may be sustained on account of or arising out of, by reason of or while engaged on any tour, whether due to the ownership, maintenance, use, operation or control of any automobile bicycle, vehicle, inn, common carrier or otherwise or whether caused by failure or delay or by any transportation company due to any cause whatsoever occurring during a tour under its management, sponsorship, procurement, or otherwise. All tickets, coupons and orders are furnished and issued subject in all respects to these terms and conditions and to any and all terms and conditions under which the means of transportation or other services provided thereby are offered or supplied by owners, operators, or public carriers for whom MASON’S TRAVEL (PTY) LTD acts solely as agents.

MASON’S TRAVEL (PTY) LTD reserves the right in its discretion to alter or omit any part of the itinerary or change any space, reservation, feature and/or means of conveyance without notice and for any reason whatsoever and without allowance or refund, but the extra cost, if any resulting therefrom, must be paid by the passengers. The transportation Companies concerned are not to be held responsible for any act, omission, or event during the time passengers are not on board their carriers or conveyance. The passage contract in use by the carriers concerned when issued, shall constitute the sole contract between the Transportation Companies and the purchaser of these tours and/or passengers.

MASON’S TRAVEL (PTY) LTD. reserves the right to cancel or withdraw any tour prior to departure and decline to accept or retain any person as member of any tour at any time. In such case the refund will be based on the actual cost of the unfinished portion of the tour. Should passengers opt for conveyance options involving boat transfers, MASON’S TRAVEL (PTY) LTD does not refund the ticket price or any part thereof as a result of sea sickness issues.

In the event the passenger decides to cancel a conveyance booking or any part thereof, because of sea sickness, the passenger will still be charged in full.

CANCELLATIONS:
Cancellation not accepted less than 24hrs before departure Boat Excursion.
Cancelleation not accepted less than 48hrs before departure Air Excursion.

Annulations pas acceptées sans préavis de plus de 48 heures excursion par bateau.
Annulations pas acceptées sans préavis de plus de 72 heures excursion par avion.

Exkursionen per boot koennen nur bis spaetestens 48 stunden vor abfafrt bie uns storniert werden.
Exkursionen per flugzeug koennen nurbis spaetestens 72 stunden vor abflug bie uns storniert werden.

Non sono accettate le cancellazioni, senza apreaviso, meno di 48 ore prima della parteneza delle escursioni in barca.
Non sono accetate le cancellazioni, senza preaviso, meno di 72 ore prima della partenza delle escursioni in aereo.

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