n a remarkable display of consistency and dedication, Mason’s Travel has once again claimed the Gold Award in the Large Tour Operator category at the Lospitalite Lafyerte Sesel Service Excellence Awards 2025. This prestigious event, hosted by the Seychelles Tourism Department, is the nation’s premier celebration of hospitality and tourism excellence.
Since the awards were inaugurated in 2022, Mason’s Travel has maintained its position as best-in-class for three consecutive years, reaffirming its commitment to delivering exceptional experiences for visitors to Seychelles.
A DOUBLE VICTORY FOR MASON'S TRAVEL
This year’s success was even sweeter as Mason’s Travel also dominated the Best Tourism Employee Awards in the same category:
- 1st Place: Norman Renaud, Driver-Guide
- 2nd Place: Trevor Sabadin, Tour Guide
- 3rd Place: Nigel Hetimier, Driver-Guide
These individual accolades highlight the passion and professionalism of our team, who consistently go above and beyond to create unforgettable journeys for our guests.
CELEBRATING SERVICE EXCELLENCE
The Lospitalite Service Excellence Awards are not just about recognition—they are a rigorous test of quality. Winners are determined through independent audits, assessments, and mystery shopper interactions, ensuring that only the highest standards of service are celebrated.
This year’s ceremony, held at Savoy Resort & Spa, brought together Seychelles’ tourism leaders, government officials, and industry pioneers. The handcrafted trophies, designed by local sculptor Joseph Norah, symbolise dedication, pride, and the true spirit of Seychellois hospitality.
BEHIND THE SCENES: THE DRIVING FORCE OF EXCELLENCE
We extend a special mention to Mr. Gerard Port-Louis, our Training Development & Quality Assurance Manager, whose tireless efforts in coordinating our award campaign have been instrumental in achieving these milestones.
Mason’s Travel’s continued success reflects a broader commitment to raising service standards across Seychelles’ tourism industry. By setting benchmarks for excellence, we help ensure that every visitor experiences the warmth, authenticity, and professionalism that define Seychellois hospitality.
As the 5th edition of the Lospitalite Lafyerte Sesel Awards is launched, Mason’s Travel remains dedicated to innovation, quality, and service from the heart. We invite you to experience the difference with us—because in Seychelles, excellence isn’t just an award, it’s a promise.
Photos by Tourism Seychelles
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